Job Details
Type: Full Time
Post Date: 30+ days ago
Industry: Engineering And Technology
Job Description
A leading technology company is actively hiring a Service Delivery Specialist for their Qatar office.
Key aspects of the role include:
Act as the primary point of contact for clients, addressing any service-related issues or inquiries.
Manage the resolution of incidents and problems according to ITIL best practices.
Build and maintain strong working relationships with key stakeholders.
Identify opportunities to optimize service delivery processes and enhance client satisfaction.
Prepare and submit various reports related to service delivery performance.
Kinetic have been successfully providing a full range of recruitment solutions for leading Life Science organizations across the Middle East and Africa since 2012. We specialise in: ◆ Contingent and Retained recruitment. ◆ Emiratization and Saudization: Recruitment of national professionals for organisations operating in the UAE and KSA. ◆ Market Entry: A service for companies looking to establish their business in Middle East and Africa. ◆ Recruitment Process Outsourcing (RPO) ◆ Market mapping: CV filtering, applicant screening and selection. Sectors we cover: ◆ Pharmaceuticals ◆ Renewables ◆ Medical Devices ◆ Chemicals
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