Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Engineering And Technology

Job Description

A leading technology company is actively hiring a Service Delivery Specialist for their Qatar office.

Key aspects of the role include:

  • Act as the primary point of contact for clients, addressing any service-related issues or inquiries.

  • Manage the resolution of incidents and problems according to ITIL best practices.

  • Build and maintain strong working relationships with key stakeholders.

  • Identify opportunities to optimize service delivery processes and enhance client satisfaction.

  • Prepare and submit various reports related to service delivery performance.

Kinetic have been successfully providing a full range of recruitment solutions for leading Life Science organizations across the Middle East and Africa since 2012. We specialise in: ◆ Contingent and Retained recruitment. ◆ Emiratization and Saudization: Recruitment of national professionals for organisations operating in the UAE and KSA. ◆ Market Entry: A service for companies looking to establish their business in Middle East and Africa. ◆ Recruitment Process Outsourcing (RPO) ◆ Market mapping: CV filtering, applicant screening and selection. Sectors we cover: ◆ Pharmaceuticals ◆ Renewables ◆ Medical Devices ◆ Chemicals

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