IGT Solutions

Social Media Representative

IGT Solutions

Dubai, United Arab Emirates

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Other

Job Description

KEY RESPONSIBILITIES

  • Analyze/understand business challenges and recommend appropriate IT solutions and services, develop current and future business processes, determine interface requirements, and resolve any issues that cross multiple systems or areas which may affect the business process.

  • Analyze/understand all data and information required for new business processes.

  • Provide business process redesign analysis to support business changes and technology opportunities.

  • Facilitate new business process and data requirements gathering, and resolve issues that may cross multiple systems that may affect the business process.

  • Conduct fit gap
    Analysis for software package evaluations.2

  • . Convert business requirements into functional requirements, specifications, data models and test cases, Develop detailed functional specifications documents that can be used by the technical analysts to develop technical specifications; Develop detailed Use Case scenarios and specifications.

  • Work with technical analysts to develop technical specifications for the features and functions defined in the requirements document.

  • Assist the users in developing their user or business procedures.

  • Bachelor's degree, preferably in Accounting.

  • CPA designation or non-US equivalent (e.g. CCA) is required.

EXPERIENCE

2+ years
Strong interpersonal skills, strong relationship management and negotiation skills
Strong critical thinking and problem solving skills.

  • Strong process flow and diagramming skills.

  • Strong communication skills - verbal, written, listening and presentation.

  • Strong analytical skills.

  • Expertise in business process analysis, system analysis and data analysis

  • Very proficient in developing requirements definition, functional specifications, data models and business procedures

  • Proficient in software fit analysis

  • Expertise in MS Office, MS Project, Visio and other PC software

  • Has advanced knowledge of audit principles through extensive experience.

  • Has strong understanding of the business processes in assigned areas to best implement policies and practices.

QUALIFICATION

  • BE/B Tech

  • Strong knowledge of business analysis methodologies and software development methodologies.

  • Strong interpersonal skills, strong relationship management and negotiation skills

  • 5+ years audit experience

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries. Established in 1998, with 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 90 marquee customers globally. IGT’s global footprint consists of 31 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia, South Africa, Egypt and the USA.

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