Customer Service Representative

Key responsibilities:

• Understand consumer demand to provide timely service and solutions.

• Utilize relevant tools and software to offer appropriate details about the company, including ongoing projects or other relevant information to customers.

• Adhere to strict deadlines for solving project-related issues and provide suitable suggestions for achieving desired results.

• Maintain a segregated database containing detailed information about each customer interaction.

• Interact with senior management to understand updated organizational policies and new products.

• Identify and resolve any shortcomings or flaws in products based on client requirements.

Skills:

• Previous experience as a customer service executive or representative.

• Proficient in using customer relationship management software to provide excellent client services.

• Strong listening skills and fluent communication to address customer concerns and doubts effectively.

• Impressive communication and interpersonal skills with a good command of professional vocabulary.

• Excellent time management and organizational skills contributing to overall productivity.

• Fluent in operating the latest computer software and online tools.

Preferred Candidate:

• Years of Experience: Minimum 1 - Maximum 5 years

• Degree: High school or equivalent

Join our team as a Customer Service Executive in Kuwait and contribute to providing excellent service and solutions to our valued customers in the retail and wholesale industry. Apply now to be part of our dynamic team!