Duties and Responsibilities:

• Regularly monitoring networks and servers and maintaining the same

• Installing and upgrading software and hardware

• Creating various user accounts and managing access control options

• Maintaining an accurate and detailed documentation of all processes

• Managing data backup and archives

• Retrieving and recovering data as and when required

• Optimizing computer systems by performing diagnostic tests

• Staying up-to-date with the latest developments and changes in the IT sector

• Training and overseeing the activities of other IT technicians

• Developing and implementing error reporting systems

Requirements:

• Bachelor’s degree or Diploma in Information Technology, Computer Science, Information Security, or a related field

• Proven work experience as an IT Administrator, System Administrator, Network Administrator or a similar position in the IT and Development industry

• Complete knowledge of various IT systems and networks

• Excellent technical skills

• Good time management and organizational skills

• Strong analytical and problem-solving skills

• Good communication and interpersonal skills

• Ability to work independently and collaboratively

• Having an eye for detail and good physical dexterity

• Ability to offer excellent customer service