Job Details
Type: Full Time
Post Date: 30+ days ago
Industry: Other
Job Description
JOB PURPOSE
To communicate product information; provide a high level of customer service to the travel trade and to airline customers; and to provide relevant reports; thereby contributing to the Commercial team’s delivery of set targets and annual business objectives.
JOB ACCOUNTABILITIES
Visit clients; along with the sales team; and jointly provide information on new products and answer product related queries.
Ensure that the queries raised are addressed and timely feedback is given to clients; and highlight any required corrective action to the sales team.
Establish direct contact with key personal in all agencies and accounts handled by the sales executives and network effectively to promote and offer services of the airline.
Liaise with the sales team in order to execute agreed marketing and sales strategies to capture maximum market share for the airline.
Communicate information on products; using agreed communication methods; including information on airline frequent flyer programs; to build and retain brand loyalty.
Consolidate and analyze market and competitive intelligence obtained through various sources; and report back to the Sales team on the findings; thus enabling the relevant airline to maintain a leading competitive edge amongst competing airlines.
Liaise with the relevant managers within the airline to obtain pricing approvals; handle group movements; fare; Global Distribution System and system updates.
Provide timely reports and analysis as required; to support the NAP and airline business plan.
Perform relevant administrative duties on an ad hoc basis.
Minimum of High School or equivalent Basic fares and ticketing qualification from a recognized institute or airline.
Experience:
3+ years; preferably in an airline or travel agency.
Knowledge/skills:
Knowledge of fare construction and ticketing with an understanding of Computerized Reservation Systems (CRS)/MARS/Galileo/Sabre.
Knowledge of MS Office packages.
Must have the right to live and work in KSA
Based in Dubai, the Emirates Group employs over 103,363 staff from more than 160 nationalities. The Emirates Group’s extensive and diverse international portfolio includes the world’s largest international airline, Emirates, and one of the largest combined air services provider in the world, dnata. Within the Group there are a diverse range of businesses which offer a wide spectrum of career opportunities, all of which can be explored through the Group's dedicated careers website, emirates.com/careers Essential to the Group’s ongoing success is the employment of high-quality people who benefit from living and working in Dubai, a modern cosmopolitan city offering one of the most desirable lifestyles in the world. The Emirates Group employees come from over 160 nationalities, receive tax-free salary and benefits package, and are offered professional development opportunities to further their careers with the organisation. If you are a high-performer, seeking a career challenge, personal and professional development, and reward and recognition for your contribution, then the Emirates Group is the perfect opportunity for you. To find out more about the career opportunities the Emirates Groups offers and how to become part of our future growth and rapid success, visit emirates.com/careers
View All JobsVisit WebsiteJoin Our MuslimJobs Community
Join our community of professionals looking to grow in our careers and in our deen