FLIGHT WATCH AGENT - AOCC

• JOB PURPOSE

To ensure operational support, flight editing and post departure is carried out as per requirement of the
IGOM/Airline contractual agreements. To oversee the towing, Fly Dubai, telex and radar desk function at
the Airport Operations Control Centre.

2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS

Execute

• Complies with all relevant safety, quality and environmental management policies, procedures and
  controls to ensure a healthy and safe work environment

• Discusses safety concerns openly and reports them to the concerned supervisor

• Follows all relevant departmental policies, processes, standard operating procedures and instructions so
  that work is carried out in a controlled and consistent manner

Radar Watch:

• Monitors Radar track for each flight to update the system with short-finals / on hold status

• Actions requests received on VHF frequency pertaining to ground service requirements and disseminates
  information accordingly

• Obtain W&B / Fuel Figures from PIC/Load Control passed over VHF and communicate as necessary

• Identifies flights which are not scheduled for DXB based on the printed schedules data management
  information system (dMIS) to ensure that that dOCC are alerted

Flight Editing/post departure:

• Ensures flight creation is reflected in the DCS and DMIS, all A/C reg and gate numbers are updated.

• Ensures seating of individual special needs passengers and groups are according to the
  agreement/IGOM.

• Ensures flight editing is completed before opening of check-in counters with all remarks.

• Ensures posts departure functions are completed after aircraft is airborne.
  Telex management and CPM editing:

• Monitors all telexes and actions them correctly across stakeholders.

• Ensures relevant messages are generated and dispatched and flight files are complied, documents
  verified and files closed.

• Reviews and amends LDM and CPM messages to ensure accuracy of operational the Airport Activity
  Control Systems

TOW Monitoring:
- Coordinates and communicates with all stakeholders to ensure all resources are equipped and ready to
conduct the towing activities.
- Implements the EK tow plan and ensures on-time performance (OTP) of EK tows,
FZ Support:
- Coordinates and communicates with FWC to ensure FZ operational requirements are met.
- Verify AMIS-DMIS check and communicate issues raised by FZ in a timely manner.

3. MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS

Experience :

Airport Operations.

Qualification:
- Diploma in a related field OR High School with certificate.

Experience:
- 0-2 years of experience in a related field for a diploma holder OR 2-4 years of relevant experience in
a related field and on-job practical training.

Knowledge/Skills:
- Knowledge of dnata Management information systems (DMIS), Airport activity Control System
(AACS), Universal Flight Information System, Departure Control System
- English Language Level 5
- Data Collection and Analysis
- Quality Orientation Skills
- Communication Skills
- Safety Awareness