Sr. Specialist - Projects & Performance

What's on Your Plate?

• Develop project scope, timelines and objectives, involving all relevant stakeholders ensuring feasibility and collaboration

• Coordinate internal resources for the successful execution of project deliverables

• Effectively communicate project timelines, expectations to stakeholders

• Engage in strong communication across functions as well as the development and application of project management standards, tools, and systematic processes

• Report on project progress, building tools to support the reporting, updating local and regional stakeholders on outcomes, challenges and opportunities

• Subscription project focus:

• Analyze and measure the growth of our subscription business, with a particular focus on financial performance/ P&L

• Work with other functions to develop forecasts for customer acquisition, churn, contribution, and profitability

• Analyze market trends, competitive landscapes, and customer insights to identify opportunities and develop tactics to optimize subscription offering.

• Utilize data analytics and customer insights to understand subscriber behavior, preferences, and satisfaction levels.

• Identify opportunities to enhance the subscriber experience and increase retention rates.

• Monitor performance against key performance indicators (KPIs) and metrics to track the performance of subscription products and initiatives and identify areas for improvement.

Qualifications

What do we need?

• Bachelor's Degree from a reputed institution and in related field (MBA is a plus)

• 5+ years of professional experience within the food delivery, e-commerce or management consulting industries (Past experience in subscription-focused business is a plus)

• Strong finance acumen; experience in P&L analysis, financial modeling, budgeting, business impact analysis

• Expertise with data tools: Big Query, SQL, Lookr etc.

• Strong analytical and communication skills (both verbal and written)Experience with PowerPoint and Excel And/ Or Google Slides/ Sheets.

• Strong track-record of problem-solving, including structuring problems, performing detailed analysis, and translating data into actionable insights.

• Proven experience in stakeholder management, relationship management, or similar roles within the food tech industry or related sectors.

• Experience working closely with cross-functional teams is a plus