Principal Cloud Architect - Infrastructure

Responsibilities: * Solution Development and Design:

• Collaborate with sales teams to understand client requirements, business objectives, and pain points.

• Understand customers’ overall data estate, business, and IT priorities to design Azure Cloud Infrastructure solutions that drive business value.

• Ensure that solutions exhibit high levels of performance, security, scalability, maintainability, repeatability, reusability, and reliability upon deployment.

• Design innovative and customized solutions that address client needs, leveraging existing Azure products or recommending enhancements.

• Project Management:

• Develop and manage project plans, including defining project scope, goals, and deliverables.

• Coordinate cross-functional teams, including product development, implementation, and support, to ensure project milestones are achieved.

• Monitor project progress, identify risks and issues, and implement appropriate mitigation strategies.

• Provide regular project updates to stakeholders, including status reports, timelines, and resource allocation.

• Client Engagement and Relationship Management:

• Act as the primary point of contact for clients, building strong relationships and managing client expectations.

• Present and demonstrate proposed solutions to clients, addressing their questions and concerns.

• Provide ongoing support to clients, ensuring their satisfaction and identifying opportunities for upselling or cross-selling.

• Build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.

• Solution Proposition:

• Collaborate with technical teams to oversee solution propositions, ensuring adherence to quality standards and best practices.

• Coordinate technical activities to validate the functionality and performance of the solution.

• Gather feedback for further improvements.

• Troubleshoot and resolve issues that arise during the proposal process.

• Continuous Improvement and Innovation:

• Stay updated with industry trends, emerging technologies, and best practices related to Azure cloud solutions.

• Identify opportunities for process improvement and optimization within the solution management lifecycle.

• Contribute to the enhancement of existing products or the development of new products based on customer feedback and market demands.

Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or related field.

• 8+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.

• Experience working in a customer-facing role (e.g., internal and/or external).

• Experience leading technical projects.

• Technical Certification in Azure (e.g., Microsoft Certified: Azure Solutions Architect Expert).