CALDERYS

Customer Service Specialist

CALDERYS

United Arab Emirates, United Arab Emirates

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Other

Job Description

● Sales Order Collection

● Inspection of incoming orders, letters of credit and contracts

● Sales order creation in ERP

● Information to production site

● Order Confirmation / Acknowledgement of receipt sending to customer

● Customer invoicing/Issue of Credit and debit notes

● Input Freight Order in SAP / confirmation freight Service in SAP / Freight invoice matching

● Freight Price Negotiation and communication to Sales Team

● Contact freight company to confirm Freight Order booking

● Haulier Selection

.Haulier Creation in SAP

● Freight Lead Time Definition / Lead Time Set Up in SAP and communication to SM

● Mailing to customers

● Custom clearance docs

● Certificate of analysis generation and communication to customer

● Preparation of Long term supplier declaration

● Customer creation in SAP

● Credit Management in Coordination with Finance Department

● Consignment stock handling

● Customer Claims management

● Logistic crises communication from and to customer

● Account reconciliation

● Full support for all monthly and annual financial tasks

● Further work and tasks in the processing of customer orders and support in other work in sales

Calderys is a leading global provider for industries operating in high temperature conditions. The Group specializes in thermal protection for industrial equipment with a wide range of refractory products, and advanced solutions to enhance steel casting, metallurgical fluxes and molding processes.

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