Style Advisor

• Provide customers with exceptional service by meeting their individual requests and expectations to ensure an excellent shopping experience that consistently attracts both present and future shoppers.

• Follow trends and maintain timeless knowledge of fashion principles to create, share, and develop the team’s fashion expertise.

• Demonstrate superior store knowledge to be able to understand customers’ concerns and quickly determine solutions with limited supervision.

• Drive sales by consistently demonstrating remarkable clientele selling skills, focusing on the individual customer and their fashion, as well as their wardrobe needs.

• Actively greet customers and attend to their needs in the fitting room, while ensuring fitting rooms are always neat and readily available to host customers.

• Determine customer needs based on personal features, preferences, and wardrobe selections; Provide advice and expertise on different sizes, colors, and styles.

• Use product knowledge tools and available in-store technology to share features, benefits, and trends with customers.

• Take in repairs and maintain consistent follow up with clients regarding products, service, repairs, and alteration.

Qualifications

• Bachelor’s degree in Fashion Design, Fashion Styling or a related field

• 3 years of experience in fashion retail and customer service

• Proficiency in MS Office

• Fluency in English

• Relationship Building: level 2

• Customer Focus: level 3

• Planning and Organizing: level 2

• Communication Skills: level 3

• Commercial Understanding: level 2

• Attention to details: level 3

• Cultural Awareness: level 2