Job Details
Type: Full Time
Post Date: 30+ days ago
Industry: Business And Finance
Job Description
The purpose of the job is to manage tasks under Business Excellence function in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and external stakeholders and carry out administrative duties which will be both in field and office-based.
Duties and Responsibilities
Maintain consistent communication with hospitals, healthcare providers, distributers, dispensing providers, patients, charities, and any other relevant stakeholder.
Maintain positive feedback from the stakeholders.
Increase Satisfaction of physicians. Ensure that Axios scope of work is clearly communicated and understood among stakeholders.
Communicate with all the stakeholders on behalf of the Axios, when needed. Liaise with Axios Regional and HQ Teams as needed.
Overseeing and managing the development of material, ensuring accuracy and compliance with regulations.
You'll collaborate with cross-functional teams, to create materials, medical education materials, and conference presentations.
Ensure that eligible patients are referred in the program(s) in a timely manner and in accordance with the project workflow and timelines.
Ensure that current patients receive their drugs quickly and efficiently.
Prepare timely monitoring reports (monthly) with patient numbers of referrals and logistics as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program(s)
Maintain and update electronic program files, including patient and quality assurance data
Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
Conduct administrative duties for the office.
Work on new proposals or presentations under business development and new launches department.
Your role also involves staying updated on the latest medical advancements, providing strategic guidance, and maintaining strong relationships with key opinion leaders and healthcare professionals.
Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS).
Additional duties as assigned.
Relationships
Supervise and work closely with the team in the region.
Work with project team leaders as well as the related divisions of Axios
Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff
Competencies
Communication skills
Problem handling
Negotiation skills
Initiative
Technical skills
Presentation skills
Project management
Knowledge and information sharing
Educational Background and Experience
At least 2-5 years of professional experience in healthcare sector is ideal
Excellent command of both spoken and written English
Excellent communication skills
Excellent networking skills
Experience in data monitoring and management is an advantage
Experience coordinating and handling logistics/supply chain is a plus
Experience in communication service management
In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also a plus
Job Circumstances
The position is based in our regional office, and it requires frequent travel to hospitals, clinics, healthcare facilities and partners which may be outside your designated region.
Flexibility in ability to travel as well as working hours is essential.
Founded in 1997, Axios International is a pioneering healthcare access company with 25 years of specialized experience developing practical and sustainable solutions to patient access challenges in emerging markets. We combine our global experience in 100+ countries with local know-how to find common ground between patient needs and business priorities. By doing so, Axios aims to maximize patient benefit, while propelling market growth and building critical stakeholder relationships along the way. Our clients and partners are pharmaceutical companies, healthcare providers, governments and organizations addressing today's most pressing access to healthcare challenges.
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