​Product Strategy

• Support strategic product roadmap that outlines the key initiatives, features and enhancements planned for the product over time.

• Articulate the product vision and value to our customers

• Understand the market trends and customer needs to shape the product direction

​Project Delivery

• Works closely with Project/Delivery manager on project timeline, deliverables, and scope management

• Responsible of executing Avertra’s methodology (MI Flow)

• Establish product requirements: Collect, clarify and translate specific business requirements into documentation and conceptual designs from which technology applications and solutions can be developed

• Create, maintain, and prioritise the product backlog; lead backlog grooming to decompose and estimate stories

• Ensures that user stories are concise understandable and actionable for the development team

• Leads sprint planning sessions to select user sorties for each sprint based on the team’s velocity

• Leads daily stand-up meetings, sprint reviews and sprint retrospectives

• Works closely with Project/Delivery manager on project timeline, deliverables, and scope management

• Engages customer to gather product feedback to ensure their needs are being met.

• Create mock-ups and work with UX on design

• Define acceptance criteria for user stories, ensure the project team understands the expected outcome.

​Team Collaboration

• Communicate with stakeholders: Act as a connection point between technology specialists and business end users to facilitate the design and modification of systems to realize business strategies.

• Train other teams on the core product value proposition and the problems the product solves.

• Provide implementation support to cross-functional teams.

• Contribute to the development of marketing, communications, and training in support of the prioritised programs.

• Advise and consult with cross-functional and cross-business unit stakeholders in support of development initiatives that span the end-to-end value chain.

• Provide project health status to upper management.

• Provide knowledge transfer of product to the Customer Success team.

Skills

Requirements

Needed Competencies:

• Participate in exploratory discussions regarding desired business operations performance improvements.

• Review and analyze current IT systems, documentation, and work process requirements to identify system capability gaps.

• Document current – and future – business/system/data flows.

Development & Testing:

• Work with the development team in an advisory capacity to produce new systems.

• Work with the testing team to develop relevant test scenarios and testing plans.

Implementation, Maintenance & Monitoring:

• Facilitate implementation or roll-out of new functionality (e.g. assist with the design, development, and sometimes delivery of training for end users).

• Plan and develop strategies to convert data from the current system to the new structure, if required.

Process Review & Enhancement:

• Perform continuous reviews of a process or system to align processes with changing business conditions and new products and service offerings.

Knowledge, Skills and Abilities:

• Specific knowledge of systems design methodology, analysis frameworks, and business process reengineering and modelling techniques

• Familiarity with project management tools, process documentation tools, software testing and user acceptance testing techniques

• Highly detail-oriented by nature

• Strong relationship management skills

• Ability to prioritize and balance multiple tasks or projects

Preferences:

• Certification of Capability in Business Analysis (CCBA)

• Certified Business Analysis Professional (CBAP)

• Disciplined Agile / Agile Product Owner Certification

• Scrum Certification

Education:

• Undergraduate

• University Degree in the fields of: Computer science, technology, business, management information systems, economics, engineering 

Experience:

3-5 years in related field.

Travel:

Dependent on project commitments.

Job Details

Posted Date: 2024-05-26

Job Location: United Arab Emirates - Dubai

Job Role: Support Services

Company Industry: IT Services