Residential Hall Coordinator-Female | Student Residential Life Department / Office of Student Affairs

Job Responsibilities

Supervision

• Oversee a residential block of 250-350 students.

• Supervision and performance evaluation of Assistant Residential Hall Coordinators.

• Supervision of 8-15 Resident Assistant (RAs) and Residential Life Resource Officers (RLRO)

Community & Student Leadership Development

• Support programs to create a strong community in the complex, providing a friendly environment to the residents.

• Work with RAs, Student Engagement and Leadership Department (SELD), Student Athletics and Recreation Department (SARD), and other units on campus to support programs and residential curriculum model.

• Collaborate with faculty and staff that may be working with Living/Learning Communities.

• Manage Hall Council so that students can have leadership opportunities in housing.

• Welcome students and parents with an engaging opening/move-in day ensuring smooth check-in and meet and greet.

• Ensure smooth move in and move out procedures which includes assignments, charges, transfers and cancelation.

• Ensure students understand the rules, regulations, facilities and services to students through direct communication and flyers/posters.

• Refer students when necessary to the proper resource on campus, university health care, student counseling, academic support center, etc.

• Manage roommate problems and other issues that are impacting the residential community.

• Oversee the safety and security of resident students.

Student Conduct and Crisis Management

• Coordinate and serve in an on-call duty rotation each evening from 5 pm - 7 am for a population of 700-800 residential students.

• Manage student conduct issues as noted in the residential policies and student handbook, liaising with the student conduct & resolution department. Document inappropriate behavior.

• Prepare student staff duty and desk schedules each semester.

• Carry out fire drills supervision and other emergency preparation initiatives in coordination with security and emergency management.

• Manage emergency operations according to Student Residential Life Department (SRLD) policies and university policies.

Administrative and Departmental Responsibilities

• Follow-up on hall maintenance, cleaning, and other issues reported to OPD/IT/Facilities.

• Collaborate and coordinate efforts with other residence hall coordinators, complex managers, and senior leadership in SRLD.

• Participate in departmental functions, projects, or committees, including but not limited to community development initiatives, housing operations management, staff selection and training, student discipline process, assessment and leadership development.

• Assist and participate in staff training and educational workshops offered by Residential Life and other campus departments.

• Follow processes for custodian reports and logistics.

• Ensure system data entry for student check-in, checkout, cancellation, transfers, charges and attendance are up-to-date and accurately completed.

• Other duties as assigned to fulfill the mission of SRLD.

Qualifications, skills and experience required

• Bachelor's degree.

• Experience living on campus while in college preferred or experience in a student leadership position while in college.

• Able to work weekends and evenings, plus on-call responsibilities for a week once or twice a month.

• Able to reside on-campus.

• Able to work with a diverse team of staff and students.

• Excellent administrative and organization skills.

• Excellent communication skills, friendly and approachable manner.

• Microsoft Office skills.

• Ability to multitask and resolve issues.