Job Details
Type: Full Time
Post Date: 30+ days ago
Industry: Other
Job Description
Electronic service technicians are responsible for diagnosing, repairing or replacing parts for all household appliances.
Job Responsibilities
Prescreen, identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.
Configuring/troubleshooting experience with hardware including audio-DSP, A/V control, video and audio devices, and USB based software applications.
Order necessary parts after initial prescreen so they are in hand before going to customers' location.
Perform daily administrative functions to include warranty claims and report submission.
Maintain performance objectives as required by the company.
Maintain company vehicle, tools, equipment and parts inventory.
Rely on personal judgment for safety regarding work.
Work independently without onsite supervision.
Other duties as assigned.
Documents service and installation actions by completing forms, reports, logs, and records.
Candidate Requirements
3 to 5 years field service experience in all major home appliances.
Possess appropriate Refrigerant Handling Certificate(s), CET, (HVAC) and other applicable appliance or electronics service certifications.
Knowledge and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.
Proficient in MS Office and Smartphone technology with the ability to quickly learn proprietary software applications.
Valid driver's license with a clear driving record.
Meet physical requirements generally associated with field service repair (lifting, bending, etc.).
Ability to work a flexible schedule based on business needs.
Excellent communication, organization and customer service skills.
Founded at the turn of the century, Alghanim Industries is one of the region’s largest, privately-owned multi-national companies. We are proud to employ over 15,000 people in 30 businesses across 40 countries in the Middle East & North Africa, Turkey, and emerging Asia. We’re an established, successful commercial enterprise, building and growing our own brands and managing global partnerships. We’re market leaders in almost every sector we operate in, including retail and consumer electronics, food and beverage, automotive sales and services, engineering and maintenance, insulation, pre-engineered steel building, logistics and warehousing solutions, fast-moving consumer goods, office automation, advertising, insurance, consumer credit, and travel.
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