Sales Executive- TATA

Job Purpose

Develop, maintain and strengthen business relationships with customers and companies in general from any type by doing a regular visit to their premises to achieve sales targets and customer satisfaction standards in the designated area.

Job Responsibilities

• Research and identify new business opportunities - including growth areas, trends, new customers, partnerships, - or new ways of reaching existing markets

• Visit prospective customer at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages

• Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and/or requirement-specific solutions

• Collaborate with technical teams to understand customer requirements, to promote the sale of company products, and to provide sales support, if necessary

• Work with the customer to establish a common set of goals and objectives linked to the account plan with a focus on value creation, mutual ownership and execution

• Negotiate prices or terms of sales or service agreements as per set guidelines, and secure the orders or renew the orders

• Open new customer's account fulfilling necessary administrative requirements of company

• Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.

• Provide sales status reports (daily, weekly, monthly) as may be required by the Sales Manager to ensure necessary actions are taken;

• Provide feedback to Sales Manager on market conditions, competitive products, policies, distribution activities, advertising initiatives, etc., that will aid decisions on sales strategies in his area

• Assist credit control team in collection resolving customer disputes

• Conduct perpetual inventory check to verify stock management request for replenishment when necessary.

• Ensure the cleanliness of the work premises and warehouse, handling branch activities of the assigned branch

• Comply with the company QMS requirements.

Job Requirements

Qualifications

Bachelor degree

Experience

Min 2-3 years in the UAE of selling commercial vehicles

Knowledge & Skills

• Product Knowledge: knowledge of buses and trucks.

• Sales and Marketing:- Knowledge of principles and methods for showing, promoting, and selling commercial vehicles. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Market Knowledge:- Knowledge of target customer, industry, territory, etc.

• Language:- Proficient in English language (Verbal and written), Arabic and Hindi would be an added advantage

• Persuasion:- Persuading others to change their minds or behaviour.

• Active Listening:- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

• Negotiation:- Bringing others together and trying to reconcile differences

• Social Perceptiveness:- Being aware of others' reactions and understanding why they react as they do