Solution Consultant (KSA)

Your Assignment

• Support sales and partners with in-depth product knowledge to translate and demonstrate a customers requirements into solutions

• Develop and in-depth knowledge of all Akinon products at a technical level

• Understand how business users use the tools and develop day-in-the-life story boards to demonstrate use cases

• Successfully led the implementation and customization of a SaaS-based e-commerce software solution, demonstrating proficiency in configuring, troubleshooting, and optimizing the platform to meet specific business requirements

• Understand how Akinon customers use the platform in their business and any unique use cases

• Demonstrate the value of the technology and business use cases to archive key business metrics (TCO, CVR, AOV, Revenue, Time, etc)

• Support sales and partners in developing localized propositions and messaging for the region

• Understand a prospects business needs and develop a solution oriented perspective to add value and differentiate.

• Document solutions and respond to RFI/RFPs

• Know our competition and understand how to differentiate against them at a technology, application, usability and value level

• Work with partners to develop customer propositions and a vision of the overall solution

• Become a trusted advisor to key roles of the customer

• Support partners with onboarding and regular Akinon updates

• Support partners with developing go-to-market propositions, product extensions and custom demos

• Work with Customer Success and Sales to expand an existing customers use of the platform

About You

• You are fluent in English & Arabic

• You understand Akinon products deeply and turn customer needs into effective solutions

• Technical hands on experience in a SaaS based e-commerce software solution

• You create 'day-in-the-life' storyboards to showcase how businesses use our tools and grasp unique customer cases

• You show the value of our technology by enhancing essential business metrics: TCO, CVR, AOV, revenue, and time efficiency

• You excel at grasping prospects' business requirements and positioning Akinon as a top solution provider

• You're familiar with our competitors and can highlight our technological strengths, usability, and value

• You become a trusted advisor to key customer roles

• You assist partners with onboarding, updates, go-to-market strategies, and custom demos

• You collaborate with Customer Success and Sales to help existing customers optimize their platform usage

• You have a thorough knowledge of employment laws in Saudi

• You’re highly motivated and your enthusiasm for learning never ends

• You have strong analytical skills and manage your time well

• You are a great Team Player!