Job Details
Type: Full Time
Post Date: 30+ days ago
Industry: Management
Job Description
We are seeking a highly motivated and organized individual to join our team as a Car Rental Operations in Riyadh, Saudi Arabia. This role is responsible for managing and overseeing the daily operations of our car rental business.
Responsibilities:
Ensure smooth and efficient operation of the car rental business.
Manage a fleet of vehicles, including scheduling maintenance and repairs, and ensuring vehicles are clean and presentable for customers.
Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.
Coordinate with rental agents to ensure proper documentation, including rental agreements and insurance forms, are completed accurately.
Monitor inventory levels and coordinate with suppliers to ensure an adequate supply of vehicles.
Develop and implement strategies to increase revenue and improve customer satisfaction.
Train and supervise rental agents to ensure they provide excellent customer service and adhere to company policies and procedures.
Manage rental reservations and ensure vehicles are available and ready for customers on time.
Monitor market trends and competitor activities to identify opportunities for business growth.
. Prepare reports on key performance indicators, such as revenue, utilization, and customer satisfaction.
Preferred Candidate:
Minimum of 1 year of experience in the car rental industry.
Excellent organizational and time management skills.
Strong communication and interpersonal skills.
Ability to work effectively in a fast-paced and dynamic environment.
Ability to multitask and prioritize tasks effectively.
Detail-oriented with a high level of accuracy.
Skills
Customer service
Inventory management
Problem-solving
Team management
Sales and marketing
Job Details
Posted Date: 2024-05-29
Job Location: Saudi Arabia - Riyadh
Job Role: Management
Welcome to Adwaa Car Rental Company – In 2002 Adwaa Car Rental Company was launched. It was established in, Al salama neighbor hood, in Jeddah. Under a carefully delineated strategy the Company moved forward with the implementation of its expansion plans in the car rental market. Confidence grew early between the Company and its customers. The quality of service and attention given to the customer led to more increased demand for car rental service. This enabled the Company to proceed with expanding its activity to provide services for its customers wherever they are. The company opened its branches one after the other. Its branches have spread all over the Kingdom. The company deals with its customers in a professional way that puts the customer in the forefront of its attention and it harnesses its various capabilities to provide the best services to its customers through a package of programs and services aimed at enabling the customers to enjoy around the clock services , support and assistance that lives up to their expectations .
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